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IT

IT Help Desk

Barcelona, Barcelona, Spain | Posted 01/05/2017

Apply Now

Please apply by sending a cover letter, your CV and portfolio. Thank you!

Apply Now
Sending e-mail to jobs@socialpoint.es

Or apply though our desktop version website on your PC

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Do you want to be part of a worldwide mobile games leader? We are an international team of more than 250 talented SocialPointers, based in sunny and cosmopolitan Barcelona. We create amazing games, positioned in the top rankings of both iOS and Android, that are played and loved by over 50 million fans all over the world.

Join us and help us make 2017 the breakout year in mobile social gaming.

 

What will you do in Social Point?

  • You will receive inquires as first level from our own employees, and you will solve their issues (network issues, backups, application installation, seat reallocations) or report them to your team mates.
  • You will provide resources to our employees: new licenses, monitors, hardware and software support.
  • You will take care of team administrative tasks like: Hardware inventory and purchases, license renewals, providers search, etc.
  • Document tasks on our internal wiki, so our employees find easier how to solve common issues.
  • Prepare equipments for employee enrollments.
  • You will maintain the office infrastructure and IT services: network, printers, meeting rooms, ...

 

 

This is you (soft skills)

  • 3 years of experience as IT or Helpdesk technician
  • Good English spoken level
  • Good knowledge of both Windows and Mac OS X operating systems at user level
  • iOS and Android at user level
  • Neat and control freak: rigorous and exigent
  • Knowledge on laptops and workstations hardware, peripherals and smartphones
  • People skills



You also have (hard skills)

  • Google Apps at user and administrative levels
  • Network appliances: Cisco, Fortigate...
  • JIRA ticketing system
  • Linux Operating System at server level
  • Active Directory
  • Networking: STP, VLAN, port trunking ,VPN…
  • Wired and wireless connection management.
  • Remote administration of desktops and devices

 

As a SocialPointer you will enjoy...

 

You will count on all the resources you need for your work: the newest and most powerful devices & equipment and even a Spotify Premium account.

 

People development is key for us: Here you will have professional growth opportunities you have always dreamed of, supported by a performance review process, internal mobility and amazing training budgets.

 

We also care about our SocialPointers health, so we offer them a healthy Monday breakfast and a delicious daily lunch menu. Want to stay in shape? We have a brand new gym and football and basketball teams. Our physiotherapist can always help with your muscular problems!

 

Get to know your colleagues better in our monthly events! You can pay a visit our hairdresser to get ready ;)

 

If you are new in the city, you can join our Newbies Club! We offer weekend activities once a month, Spanish lessons and help with all your boring paperwork ;)

 

The list of advantages goes on and on. Join us to find out!

 

Do you want to level up? Press start.

 

 

Apply Now

Please apply by sending a cover letter, your CV and portfolio. Thank you!

Apply Now
Sending e-mail to jobs@socialpoint.es

Or apply though our desktop version website on your PC

share: